Resource Manual By Abbie and Brittany

Click individual links for details
Starting Point Resources
Special Needs Department

The Special Needs Child Care Department provides support to child care providers (center & home-based) by linking them to agencies we contract with. These agencies provide technical assistance to the teacher on behalf of a child with special needs, (developmental, medical, social-emotional-behavioral).

If you have a child in your care that you have concerns about, please contact the Special Needs Child Care Department at: 216-575-0061. Connie Loftin, ext. 368, or Constance Walker, ext. 360,

Family Child Care Homes (FCCH) Department and Center-Based Quality Enhancement Department (QEP)

During the COVID-19 crisis, Starting Point continues to provide technical assistance and support to pandemic child care programs, both center-based and family child care homes. Technical assistance is provided using a variety of methods, which include customary means of communication such as: telephone calls, emails, and text messaging.  However, technical assistance is also being provided through virtual means, including video-chatting and video-conferencing through applications, such as: Zoom and FaceTime. Additionally, early childhood professionals will have the option to participate in Starting Point's newly developed virtual professional development opportunities. Staff is continuing to offer technical assistance for Step Up to Quality.

Starting Point staff is working to meet needs and answer questions. Please contact the following:

FCCH providers should contact Zeppora McClain at

Center- based providers should contact Karla Martin at

General Resources

Ohio Department of Jobs and Family Services

Ohio Department of Education

Ohio Child Care Resource and Referral Agency


Official Website of Ohio’s Response to COVID-19

Governor DeWine’s Ohio briefings can be viewed at

The Ohio channel will make these available in multiple languages within a few hours after each update is complete

United way 2-1-1

Unemployment and Benefits

National Domestic Violence Hotline

1-800-799-SAFE (7233)

TTY 1-800-787-3224

Health Resources

Childcare licensing rule 5101: 2-12-13 pertaining to hand washing, cleaning, and sanitizing can be found at See addendum A at the end of this document and for more information.

Preventing COVID-19 Guidelines

Checklist to Get Ready

Handwashing as a Family Activity

Ohio Departments of Health: Find Your Local Health Department

Children/Youth with Special Healthcare Needs

Cleaning and Disinfecting Alternatives when Everyday Supplies Run Out

If you have questions about the COVID-19 Coronavirus Disease, the Ohio Department of Health has established a phone line for people to ask questions at 1.833.4.ASK.ODH (1.833.427.5634). The phone line is open 7 days a week from 9 a.m. to 8 p.m.

Essential Supplies

EPA list of Disinfectants for use against Novel COVID-19 ** Use search function at website for Corona Virus

Please note: Starting Point does not endorse or recommend any business product or sources listed. We urge consumers to contact sources directly to determine the options that best meet their needs.

Although the availability changes daily, and some items are backordered, periodic checking has indicated that retailers below are continuously stocking these items.

Suggested retailers with limited availability of everyday items, such as, gloves, Sanitizing wipes, bleach, paper towels, toilet paper, thermometers, paper plates, plastic silverware:

  • Giant Eagle
  • Ace Hardware
  • Marcs
  • Deans Supply
  • Heinen’s
  • Rite Aid
  • Amazon
  • WB Mason
    • Free deliveries to Ashtabula, Cuyahoga, Geauga, and Lake Counties.
    • Contact Caitlin Walsh, account executive, and let her know that you are a child care professional referred by Starting Point.
    • Phone: 1-888-926-2766 ext. 5773
    • Direct Line: 508-436-5773
    • Fax: 216-267-5555
    • Email:
  • BuyRite Office Supplies
    • Free deliveries to Ashtabula, Cuyahoga, Geauga, and Lake counties.
    • Contact Michelle Ryb at or at 216-292-7112
Mental Health Resources

SAMHSA’s National Hotline 1-800-662-HELP (4357)

SAMHSA’s National Helpline is a free, confidential, 24/7, 365-day-a-year treatment referral and information service (in English and Spanish) for individuals and families facing mental and/or substance use disorders.

24-hour Crisis Text "4HELP" to 741741. A live, trained crisis counselor will respond within five minutes. The crisis counselor helps you move from a hot moment to a cool calm to stay safe and healthy using effective active listening and suggested referrals – all through text message using Crisis Text Line’s secure platform. 

National Alliance for Mental Illness COVID-19 Information and Resources

Helping Homebound Children

Stress and Coping


2020 Census

It is Still Important to Complete the Census during COVID-19

Financial Support

Resources for Economic Support: Resources will be updated periodically

The Small Business Owner’s Guide to the CARES Act

Voting Information





Family/Educational Resources

Looking for activities to do at home?

Barnes and Noble- online story time

Great Lakes Science Center virtual science activities

Scholastic at home activities

Go Noodle

Virtual Field Trips


Dolly Parton’s Imagination Library

Ashtabula County Resources

Ashtabula County Community Action Agency

Ashtabula County Mental Health and Recovery Services Board
Crisis line 24/7 is 800-577-7849

Cleveland Dental Institute – remains in operation for emergency care

United Way of Ashtabula County

Cuyahoga County Resources

Click link below to access COVID-19 Child Care in Cuyahoga Resource Tool
COVID-19 Child Care in Cuyahoga Resource Tool

Cuyahoga County Board of Alcohol, Substance Abuse and Mental Health

Journey Center for Safety and Healing ( Formally known as Domestic Violence Advocacy Center)
216-391-HELP (4357) - available 24/7

Crisis and trauma resolution and 24/7 Hotline

Cuyahoga County Board of Health

Cuyahoga County Public Library

Cleveland Public Library

Legal Aid

Food Assistance

The Greater Cleveland Food Bank will continue to provide food for families in need. You can call the Help Center at 216-738-2067 if you need food assistance.

Geauga County Resources

Geauga County Board of Health

Geauga County Board of Mental Health and Recovery Services
Copeline: For Immediate Help When Distressed
Call 1-888-285-5665 or 440-285-5665

Geauga County United Way Services

Women's Safe
Copeline 1-888-285-5665

Geauga County Department of Jobs and Family Services

Geauga Hunger Task Force

United Way Services of Geauga County Aging and Disability Center

Lake County Resources


Lake County 211 Interactive Database

Lake County Alcohol Addiction and Mental Health Services Board (ADAMHSBD)
Lake County Crisis Hotline: 440-953-8255

Domestic Violence and Child Advocacy Center
216-391-HELP (4357) - available 24/7

COVID-19 Related Stress Factors and Resources for Lake County
Lake County Hunger Task Force
United Way of Lake County
Lake County General Health District Public Health

Addendum A

Caring for Our Children: National Health and Safety Performance Standards
Appendix J
One of the most important steps in reducing the spread of infectious diseases in child care settings is cleaning, sanitizing or disinfecting surfaces that could possibly pose a risk to children or staff. Routine cleaning with detergent and water is the most common method for removing some germs from surfaces in the child care setting. However, most items and surfaces in a child care setting require sanitizing or disinfecting after cleaning to further reduce the number of germs on a surface to a level that is unlikely to transmit disease.
What is the difference between sanitizing and disinfecting?
Sometimes these terms are used as if they mean the same thing, but they are not the same.

Sanitizer is a product that reduces but does not eliminate germs on inanimate surfaces to levels considered safe by public health codes or regulations. A sanitizer may be appropriate to use on food contact surfaces (dishes, utensils, cutting boards, high chair trays), toys that children may place in their mouths, and pacifiers.
See Appendix K, Routine Schedule for Cleaning, Sanitizing and Disinfecting for guidance on use of sanitizer vs. disinfectant.
Disinfectant is a product that destroys or inactivates germs (but not spores) on an inanimate object. A disinfectant may be appropriate to use on hard, non-porous surfaces such as diaper change tables, counter tops, door & cabinet handles, and toilets and other bathroom surfaces.
See Appendix K, Routine Schedule for Cleaning, Sanitizing and Disinfecting for guidance on use of sanitizer vs. disinfectant.
The U.S. Environmental Protection Agency (EPA) recommends that only EPA-registered products be used. Only a sanitizer or disinfectant product with an EPA registration number on the label can make public health claims that they are effective in reducing or inactivating germs.
Many bleach and hydrogen peroxide products are EPA registered and can be used to sanitize or disinfect. Please see the “How to Find EPA Registration Information” section below to learn more specific information on the products.
Always follow the manufactures’ instructions when using EPA-registered products described as sanitizers or disinfectants. This includes pre-cleaning, how long the product needs to remain wet on the surface or item, whether or not the product should be diluted or used as is, and if rinsing is needed.
Also check to see if that product can be used on a food contact surface or is safe for use on items that may go into a child’s mouth.
Please note that the label instructions on most sanitizers and disinfectants indicate that the surface must be precleaned before applying the sanitizer or disinfectant.

Are there alternatives to chlorine bleach?
A product that is not chlorine bleach can be used in child care settings IF:
• it is registered with the EPA;
• it is also described as a sanitizer or as a disinfectant;
• it is used according to the manufacturer’s instructions.
Check the label to see how long you need to leave the sanitizer or disinfectant in contact with the surface you are treating, whether you need to rinse it off before contact by children, for any precautions when handling, and whether it can be used on a surface that may come in contact with child’s mouth.

Selecting an Appropriate Sanitizer or Disinfectant
Some child care settings are using products with hydrogen peroxide as the active ingredient instead of chlorine bleach. Check to see if the product has an EPA registration number and follow the manufacturer’s instructions for use and safe handling. (Please see the “How to Find EPA Registration Information” section below for more information.)
Remember that EPA-registered products will also have available a Safety Data Sheet (SDS) that will provide instructions for the safe use of the product and guidance for first aid response to an accidental exposure to the chemical.
In addition, some manufacturers of sanitizer and disinfectant products have developed “green cleaning products” that have EPA registration. As new environmentally-friendly cleaning products appear in the market, check to see if they are EPA-registered.
Household Bleach & Water
Many household bleach products are now EPA-registered. When purchasing EPA-registered chlorine bleach, make sure that the bleach concentration is for household use, and not for industrial applications. Household chlorine bleach is typically sold in retail stores as an 8.25% sodium hypochlorite solution.
EPA-registered bleach products are described as sanitizers and disinfectants. Check the label to see if the product has an EPA registration number and follow the manufacturer’s safety and use instructions. (Please see the “How to Find EPA Registration Information” section below for more information.)
Pay particular attention to the mixing “recipe” and the required contact time (i.e., the time the solution must remain on a surface to be effective) for each use. Remember, the recipe and contact time are most likely different for sanitizing and disinfecting.

If you are not using an EPA-registered product for sanitizing and disinfecting, please be sure you are following state or local recommendations and/or manufacturer’s instructions for creating safe dilutions necessary to sanitize and/or disinfect surfaces in your early care and education environment. Using too little (a weak concentration) bleach may make the mixture ineffective; however, using too much (a strong concentration) bleach may create a potential health hazard.
To safely prepare bleach solutions:
• Dilute bleach with cool water and do not use more than the recommended amount of bleach.
• Select a bottle made of opaque material.
• Make a fresh bleach dilution daily; label the bottle with contents and the date mixed.
• Wear gloves and eye protection when diluting bleach.
• Use a funnel.
• Add bleach to the water rather than the water to bleach to reduce fumes.
• Make sure the room is well ventilated.
• Never mix or store ammonia with bleach or products that contain bleach.

To safely use bleach solutions:
• Apply the bleach dilution after cleaning the surface with soap or detergent and rinsing with water if visible soil is present.
• If using a spray bottle, adjust the setting to produce a heavy spray instead of a fine mist.
• Allow for the contact time specified on the label of the bleach product.
• Apply when children are not present in the area.
• Ventilate the area by allowing fresh air to circulate and allow the surfaces to completely air dry or wipe dry after the required contact time before allowing children back into the area.
• Store all chemicals securely, out of reach of children and in a way that they will not tip and spill.
Adapted from: California Childcare Health Program. 2013. Safe and Effective Cleaning sanitizing and Disinfecting. Health and Safety Notes (March).

To Review:
• Determine if the surface requires sanitizing or disinfecting;
• Check the labels of all products to see if they are EPA-registered; there are alternatives to chlorine bleach;
• Many chlorine bleach products (8.25% sodium, hypochlorite) are now EPA-registered
• If EPA-registered, you must follow the label instructions for “recipes” and contact times;
• If using non-EPA-registered products, follow state or local recommendations for “recipes” and contact times;
• Prepare and use the solutions safely;
• Use products that are safe for oral contact when used on food contact surfaces or on items that may mouthed by children.

How to Find EPA Registration Information
The following information is intended to serve as a visual guide to locating EPA registration numbers and product label information. Any products featured in the examples below are used for illustrative purpose only, and do not represent an endorsement by the National Resource Center for Health and Safety in Child Care and Early Education (NRC). The NRC does not endorse specific products.
1. Locate the EPA Registration number on the product label: Caring for Our Children: National Health and Safety Performance Standards Appendix J
2. Go to Enter this number into the box titled “EPA Registration Number” and click the Search button:
Caring for Our Children: National Health and Safety Performance Standards Appendix J
3. You should see the details about the product, and beneath that, a portable document file (PDF) bearing the date that this product was registered by the EPA (if there is a list, the PDF at the top of the list should show the most recent approval).
Click on that most recently-approved PDF. You will need a PDF file reader to access this file.
There are a variety of Caring for Our Children: National Health and Safety Performance Standards Appendix J
PDF readers available and most are free.
4. The PDF should come up on your screen. Scroll down to the section that shows the directions for using the product as a sanitizer or disinfectant. Follow the directions listed for your intended use.

A Final Note
Remember that any cleaning, sanitizing or disinfecting product must always be safely stored out of reach of children. Always follow the manufacturer’s instruction for safe handling to protect yourselves and those in your care.


1. California Childcare Health Program. 2009. Sanitize safely and effectively: Bleach and alternatives in child care programs. Health and Safety Notes (July). http://www.

2. U.S. Environmental Protection Agency. 2012. Pesticide Product Label System Website.

3. U.S. Environmental Protection Agency. 2012.
What are antimicrobial pesticides? Pesticides Website:

4. U.S. Environmental Protection Agency. 2012. Selected EPA-registered disinfectants. Pesticides Website.

5. Grenier D., D. Leduc, eds. 2008. Well beings: A guide to health in child care. 3rd ed. Ottawa: Canadian Pediatric Society.

6. Rutala, W. A., D. J. Weber, the Healthcare Infection Control Practices Advisory Committee (HICPAC). 2008. Guideline for disinfection and sterilization in healthcare facilities, 2008. Atlanta, GA: Centers for Disease Control and Prevention, National Center for Preparedness, Detection, and Control of Infectious Diseases, Division of Healthcare Quality Promotion. Disinfection_Nov_2008.pdf

7. U.S. Department of Health and Human Services, Public Health Service, Food and Drug Administration. 2009. Food code. College Park, MD: Food and Drug Administration.

Call the Starting Point Parent Hot Line for information on these programs: 216.575.0061, 800.880.0971 (toll-free) or TTY 800.750.0750.